Terms of Service
Last Updated: June 15, 2026
Welcome to T-Shirt Envy Co. These Terms of Service govern your use of our website, services, products, custom apparel orders, membership services, design services, rush printing, same-day printing, delivery services, and any related transactions with T-Shirt Envy Co. By using our website, placing an order, requesting a quote, submitting artwork, joining a membership program, or purchasing products or services from us, you agree to these Terms.
Please read these Terms carefully before placing an order.
1. Company Information
T-Shirt Envy Co. provides custom apparel printing, design support, rush printing, same-day printing, direct-to-garment printing, direct-to-film printing, screen printing, vinyl printing, sublimation, embroidery, branded merchandise, and related apparel customization services.
Our current service locations include:
Tampa, Florida, By Appointment Only
1251 Ray Charles Blvd
Tampa, FL 33602
Phone: 813.421.4646
Email: tampa@tshirtenvy.co
Tallahassee, Florida
1140 Capital Circle SE, Suite #13
Tallahassee, FL 32301
Phone: 850.745.4272
Email: tallahassee@tshirtenvy.co
2. Acceptance of Terms
By accessing our website or using our services, you confirm that you are at least 18 years old or have permission from a parent, guardian, business owner, school, organization, or authorized representative to place an order.
You agree to provide accurate information, approve artwork carefully, make required payments on time, and follow all order requirements.
If you do not agree with these Terms, do not use our website or services.
3. Services Provided
T-Shirt Envy Co. offers custom printing and apparel services, including but not limited to:
- Custom T-shirts
- Hoodies and sweatshirts
- Hats and headwear
- Jackets
- Bags
- Shoes
- Koozies and promotional items
- Team apparel
- Business apparel
- Event shirts
- School and organization orders
- Rush orders
- Same-day printing
- 1-hour printing where available
- Graphic design assistance
- TSE Club Member services
Service availability may vary by location, inventory, staff capacity, equipment availability, artwork readiness, order size, and production schedule.
4. Quotes and Pricing
All quotes are based on the information provided at the time of the request, including garment type, quantity, print method, number of print locations, artwork condition, deadline, design needs, and special handling requirements.
Quotes may change if:
- The order quantity changes
- Artwork requires additional work
- Garment style, color, or size changes
- Rush service is requested
- Customer-supplied items require special handling
- Additional print locations are added
- Shipping, delivery, or pickup requirements change
- Vendor pricing changes before payment is made
A quote is not considered final until approved by T-Shirt Envy Co. and payment or deposit requirements are satisfied.
5. Order Approval
Before production begins, customers may be required to approve order details, artwork, mockups, garment selections, print locations, spelling, sizing, colors, and quantities.
Customer approval confirms that all submitted information is correct.
T-Shirt Envy Co. is not responsible for errors approved by the customer, including but not limited to:
- Misspelled words
- Wrong dates
- Incorrect names
- Low-resolution artwork
- Incorrect garment sizes
- Wrong garment colors
- Incorrect print placement
- Design layout issues approved by the customer
Customers are responsible for reviewing all proofs carefully before production.
6. Artwork Requirements
Customers must provide print-ready artwork when required. Print-ready artwork should be high resolution, properly sized, and suitable for the selected print method.
Additional design fees may apply if artwork requires:
- Cleanup
- Vector conversion
- Background removal
- Color separation
- Resizing
- Recreation
- Redesign
- Font matching
- Logo repair
- Special formatting
T-Shirt Envy Co. may refuse artwork that is too low quality for professional production.
7. Customer Artwork and Intellectual Property
By submitting artwork, logos, images, trademarks, slogans, names, photographs, or other content to T-Shirt Envy Co., you represent and warrant that you own the content or have legal permission to use it.
You agree not to submit content that infringes on another party’s copyright, trademark, publicity rights, privacy rights, or intellectual property rights.
You agree to defend, indemnify, and hold harmless T-Shirt Envy Co. from any claims, damages, costs, losses, or expenses arising from artwork or content you provide.
T-Shirt Envy Co. reserves the right to refuse any design or order that appears to violate intellectual property rights.
8. Prohibited Content
T-Shirt Envy Co. may refuse to print content that we determine, in our sole discretion, is unlawful, threatening, harassing, defamatory, obscene, hateful, discriminatory, sexually explicit, misleading, fraudulent, or otherwise inappropriate.
We may also refuse content that promotes violence, illegal activity, counterfeit goods, unauthorized use of protected brands, or content that could damage our business reputation.
Refusal of an order does not create liability for T-Shirt Envy Co.
9. Rush, Same-Day, and 1-Hour Services
T-Shirt Envy Co. offers rush, same-day, and 1-hour printing services where available. These services depend on artwork readiness, garment availability, payment completion, customer approval, production capacity, staffing, equipment status, and order complexity.
Rush timelines begin only after:
- All order details are confirmed
- Artwork is approved
- Payment or deposit is received
- Garments or customer-supplied items are available
- The production team accepts the deadline
Rush services may include additional fees.
T-Shirt Envy Co. will make reasonable efforts to meet approved rush deadlines, but production times are not guaranteed unless expressly confirmed in writing by authorized staff.
10. Customer-Supplied Items
Customers may provide their own garments or items for printing, subject to approval by T-Shirt Envy Co.
Customer-supplied items are accepted at the customer’s risk. Printing on customer-supplied items may involve risks, including heat marks, press marks, ink issues, adhesion issues, garment defects, shrinkage, scorching, discoloration, stitching issues, or failed prints.
T-Shirt Envy Co. is not responsible for replacing customer-supplied items damaged during reasonable production efforts.
Customers are encouraged to provide extra items when printing on customer-supplied garments.
11. Apparel Sizing and Garment Variations
Garment sizing varies by brand, style, manufacturer, material, and fit. T-Shirt Envy Co. is not responsible for sizing dissatisfaction once garments are ordered, printed, or decorated.
Customers are responsible for selecting correct sizes.
Garment colors, textures, and print results may vary slightly due to screen settings, lighting, fabric type, garment dye lots, print method, ink behavior, manufacturer differences, and production conditions.
12. Payment Terms
Payment requirements may vary by order type.
T-Shirt Envy Co. may require full payment, partial payment, or a deposit before ordering garments, starting design work, or beginning production.
Orders may be delayed if payment is not received on time.
All unpaid balances must be paid before pickup, delivery, shipment, or release of completed products unless written credit terms have been approved in advance.
13. Cancellations
Custom orders may not be canceled once production has started, garments have been ordered, design work has begun, or special materials have been purchased.
If an order is canceled before production begins, any refund will be determined based on work already completed, materials ordered, vendor restocking fees, design labor, administrative time, and other incurred costs.
Rush order fees, design fees, setup fees, and special-order costs may be non-refundable.
14. Returns, Refunds, and Reprints
Because custom products are made specifically for each customer, all custom sales are final once approved and produced.
T-Shirt Envy Co. may offer a correction, reprint, store credit, or other resolution if we determine that an error was caused by our production team.
Issues must be reported within 48 hours of pickup, delivery, or receipt.
Claims submitted after 48 hours may be denied.
Refunds or reprints may not be provided for:
- Customer-approved artwork errors
- Incorrect sizes selected by the customer
- Customer-supplied item issues
- Color expectations based on screen previews
- Late changes after approval
- Missed deadlines caused by delayed customer response
- Poor quality artwork supplied by the customer
- Normal variations in print placement or garment manufacturing
T-Shirt Envy Co. reserves the right to inspect all products before approving any correction, reprint, refund, or credit.
15. Order Pickup, Delivery, and Shipping
Customers are responsible for picking up completed orders during posted business hours or approved appointment times.
Delivery or shipping may be available depending on location, order type, and service availability.
T-Shirt Envy Co. is not responsible for delays caused by shipping carriers, traffic, weather, incorrect addresses, failed delivery attempts, or events outside our control.
Orders not picked up within 30 days may be considered abandoned unless prior arrangements are made.
Abandoned orders are not eligible for refund.
16. Membership Services
T-Shirt Envy Co. may offer TSE Club Memberships or other member-based services. Membership benefits, pricing, specials, included items, access, limitations, and terms may change at any time.
Membership benefits may be subject to:
- Availability
- Artwork readiness
- Size restrictions
- Print method restrictions
- Monthly or weekly limits
- Location participation
- Membership status
- Payment status
- Service scheduling
Memberships may not be transferred, resold, or shared unless approved in writing.
T-Shirt Envy Co. may suspend or terminate membership access for abuse, nonpayment, fraud, repeated missed pickups, inappropriate conduct, or violation of these Terms.
17. Design Services
Design services may include concept development, artwork cleanup, logo adjustment, layout creation, mockups, and print preparation.
Design fees are charged for labor and creative time. Design fees are generally non-refundable once work has started.
Unless otherwise agreed in writing, T-Shirt Envy Co. retains ownership of original design files, working files, templates, production files, separations, mockups, and internal production assets created by our team.
Final printed products belong to the customer after full payment.
Release of editable source files may require an additional fee.
18. Use of Finished Products for Marketing
Unless a customer requests otherwise in writing before production, T-Shirt Envy Co. may photograph or record completed products for portfolio, social media, advertising, training, website, and promotional use.
We will not knowingly disclose confidential customer information without permission.
Customers who do not want their products shown publicly must notify us in writing before production is completed.
19. Website Use
You agree not to misuse our website or interfere with its operation. You may not attempt to hack, damage, overload, copy, scrape, reverse engineer, or exploit any part of the website.
You agree not to submit false information, fraudulent orders, unauthorized payment details, malicious files, or unlawful content through the website.
We may restrict access to the website or services at any time for security, abuse prevention, maintenance, or business reasons.
20. Third-Party Services
Our website or business operations may use third-party platforms for payments, scheduling, forms, email, memberships, analytics, shipping, marketing, design, or order management.
T-Shirt Envy Co. is not responsible for the acts, errors, downtime, data practices, or terms of third-party providers.
Use of third-party platforms may be subject to their separate terms and privacy policies.
21. Limitation of Liability
To the fullest extent permitted by law, T-Shirt Envy Co. shall not be liable for indirect, incidental, special, consequential, punitive, or lost-profit damages arising from your use of our website, services, products, delays, printing variations, order issues, or inability to use our services.
Our total liability for any claim shall not exceed the amount paid by the customer for the specific order giving rise to the claim.
22. Indemnification
You agree to indemnify, defend, and hold harmless T-Shirt Envy Co., its owners, employees, contractors, affiliates, suppliers, and representatives from any claims, damages, losses, liabilities, costs, or expenses arising from:
- Your submitted artwork or content
- Your violation of these Terms
- Your infringement of another party’s rights
- Your misuse of our website or services
- Your breach of payment obligations
- Your unlawful or unauthorized conduct
23. Force Majeure
T-Shirt Envy Co. is not responsible for delays or failure to perform caused by circumstances beyond our reasonable control, including but not limited to equipment failure, power outage, supplier delay, shipping delay, weather, natural disaster, labor shortage, illness, internet outage, government action, emergency, or other events outside our control.
24. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.
Any dispute related to these Terms, our website, products, or services shall be handled in the appropriate courts located in Florida unless otherwise required by law.
25. Changes to These Terms
T-Shirt Envy Co. may update these Terms at any time. Updated Terms will be posted on this page with a revised “Last Updated” date.
Continued use of our website or services after updates means you accept the revised Terms.
26. Contact Us
For questions about these Terms, orders, services, or policies, contact us at:
T-Shirt Envy Co.
Website: https://tshirtenvy.co
Tampa: tampa@tshirtenvy.co
Tallahassee: tallahassee@tshirtenvy.co