Terms of Service
Website, App, Accounts, Design Studio, Membership and General Service Access
Effective Date: August 8, 2018
Revision Date: August 22, 2026
These Terms of Service are between you and T-SHIRT ENVY LLC, a Florida limited liability company (“TSE,” “T-Shirt Envy,” “we,” “us,” or “our”). They govern access to and use of TSE websites, applications, account features, Design Studio tools, membership features, quote tools, communications, and other online or digital services that link to these Terms.
1. Relationship to Other TSE Documents
The Terms & Conditions of Sale govern purchases, custom orders, production, artwork approval, payment, cancellations, refunds, remakes, shipping, pickup, customer-supplied goods, and other order-specific matters.
The Privacy Policy describes how TSE collects, uses, discloses, protects, and retains personal information.
If an order-specific quote, invoice, approved proof, written agreement, or checkout disclosure directly conflicts with these general Terms, the specifically agreed order term controls for that issue. The Terms & Conditions of Sale control over these Terms for transaction-specific issues.
2. Eligibility and Authority
You must be at least 18 years old and legally capable of entering into a binding contract to create a customer account or place an order.
If you act for a business, school, organization, team, government entity, or other person, you represent that you are authorized to act for that party. Orders involving youth apparel or minors must be placed and managed by an authorized adult.
3. Accounts and Credentials
You are responsible for providing accurate account information and for maintaining reasonable security over credentials, devices, and access methods used with TSE systems. Notify TSE promptly if you reasonably believe an account has been compromised.
TSE may require identity, order, or account verification before releasing merchandise, changing material order details, or providing access to sensitive account information.
4. Quotes, Requests and Service Availability
A quote request, appointment request, Design Studio draft, saved cart, or website display does not by itself require TSE to accept an order.
Services may vary by location, inventory, supplier availability, equipment, artwork readiness, staffing, production capacity, order size, and other operational conditions. TSE may decline a request that cannot reasonably or lawfully be fulfilled.
5. Design Studio and Digital Previews
Digital previews and mockups are tools for evaluating design content, composition, orientation, and general placement. Screen colors, garment renderings, and digital dimensions may not exactly reproduce physical inks, thread, fabrics, dyes, or finished products.
Order-specific proof approval and production obligations are governed by the Terms & Conditions of Sale.
6. Customer Content and Limited Processing License
You retain ownership of content you own. By uploading or submitting artwork, photos, logos, text, designs, or other materials, you grant TSE a limited license to host, copy, process, technically modify, display to you and authorized TSE personnel, and otherwise use that content as reasonably necessary to provide the requested TSE service, prepare quotes and proofs, fulfill orders, support saved designs, provide customer service, and maintain lawful transaction records.
This service license does not grant TSE general advertising or portfolio rights. Public marketing use of customer artwork or finished custom products requires separate permission as described in the Terms & Conditions of Sale.
7. Intellectual Property and Rights Clearance
Do not upload or submit material unless you own it or have authority sufficient for the requested use. TSE may request documentation, decline content, suspend work, or cancel an affected service if TSE reasonably believes the material infringes intellectual-property, privacy, publicity, or other rights, or violates applicable law.
Order-related customer representations and any customer indemnification obligations are stated in the Terms & Conditions of Sale.
8. TSE Content and Platform Rights
Except for customer content and third-party materials, TSE owns or licenses the website, application, branding, text, graphics, software, workflows, templates, interfaces, and other platform materials. You may use them only for lawful personal or business interaction with TSE.
You may not copy, sell, sublicense, scrape at abusive scale, reverse engineer where prohibited, bypass access controls, or use TSE systems to create a competing dataset or service except to the extent a restriction is prohibited by law.
9. Acceptable Use
- Do not attempt unauthorized access, credential abuse, security testing without authorization, malware delivery, denial-of-service activity, or circumvention of access controls.
- Do not submit fraudulent orders, stolen payment credentials, materially false information, or unlawful content.
- Do not harass personnel, impersonate another person, or use TSE systems to facilitate unlawful conduct.
- Do not interfere with website, application, order-management, payment, communication, or production systems.
10. Membership and Promotional Features
TSE may offer memberships, loyalty features, discounts, rewards, credits, or other promotional benefits. The specific benefits, eligibility, fees, limits, expiration rules, and cancellation terms disclosed at enrollment or checkout control.
Future or announced features are not contractual benefits until they are actually offered under applicable program terms. Material program changes will apply prospectively as required by law and the applicable membership terms.
11. Communications
TSE may send transactional or relationship communications reasonably necessary to quote, process, produce, deliver, service, secure, or support an order or account.
Marketing email and marketing text messages are handled separately. TSE will use the consent and opt-out processes required for the applicable channel. Consent to promotional text messages is not a condition of purchase.
12. Third-Party Services
TSE may rely on payment processors, hosting providers, shipping carriers, communications vendors, analytics tools, supplier systems, scheduling platforms, and other third-party services. Those providers may have separate terms and privacy practices.
TSE remains responsible for obligations that applicable law does not permit it to disclaim, but TSE does not control ordinary third-party service outages, carrier operations, or external platform functionality.
13. Privacy and Data Security
TSE’s handling of personal information is described in the Privacy Policy. TSE uses reasonable administrative, technical, and organizational measures appropriate to the nature of the information and its systems, but no internet-connected system can be guaranteed completely secure.
If you submit personal information about another person, you are responsible for having appropriate authority to provide it for the requested service.
14. Website Availability and Changes
TSE may maintain, modify, suspend, or discontinue website or application functions for security, maintenance, operational, legal, or business reasons.
TSE does not promise uninterrupted access to general website or application functions. This section does not excuse nonperformance of an accepted customer order or eliminate remedies required by law or the Terms & Conditions of Sale.
15. Feedback
If you voluntarily provide product or service suggestions, you may do so without creating a confidentiality or compensation obligation unless TSE separately agrees in writing. This section does not apply to confidential customer artwork, private order information, or material protected under a separate written agreement.
16. Suspension and Termination of Access
TSE may restrict or suspend account or platform access when reasonably necessary to address fraud, abuse, security risk, unlawful conduct, nonpayment, material Terms violations, or threats to TSE systems or personnel.
Suspending digital access does not by itself cancel an accepted order. Order cancellation, refunds, and completed customer property remain governed by the Terms & Conditions of Sale and applicable law.
17. Disclaimer Limited to Digital Platform Functions
To the maximum extent permitted by law, general website, application, and informational features are provided on an as-available basis. TSE does not warrant that every digital feature will be uninterrupted, error-free, or compatible with every device.
This digital-platform disclaimer does not disclaim TSE’s obligation to produce accepted orders in material conformity with approved order specifications, does not disclaim warranties that cannot lawfully be disclaimed, and does not replace the quality and remedy provisions in the Terms & Conditions of Sale.
18. Limitation of Liability for Platform-Only Claims
To the maximum extent permitted by applicable law, TSE will not be liable for indirect, incidental, special, punitive, or consequential losses arising solely from use of or inability to use general website or application functions, including lost profits or lost business opportunities.
This section does not apply to order-specific claims governed by the Terms & Conditions of Sale and does not limit liability that cannot legally be limited, including liability arising from fraud, willful misconduct, gross negligence, or personal injury to the extent applicable law prohibits limitation.
19. Governing Law and Disputes
These Terms are governed by applicable federal law and the laws of the State of Florida, without eliminating consumer protections that apply regardless of that choice of law.
For a dispute arising solely from website or platform use and not from a particular customer order, any judicial proceeding must be brought, to the extent permitted by law, in the state or federal courts serving Leon County, Florida. A consumer may use another venue when applicable law gives the consumer a nonwaivable right to do so.
These Terms do not require mandatory arbitration and do not contain a class-action waiver. Either party may use an eligible small-claims forum.
20. Changes, Version Control and Contact
TSE may update these Terms prospectively. Each published version should display an effective date or version identifier. Updating the website does not retroactively replace terms that governed a completed or accepted transaction unless the parties later agree or applicable law requires otherwise.
Questions about these Terms may be submitted through https://tshirtenvy.co or to the TSE location handling the applicable matter. TSE’s principal business address is 1140 Capital Circle SE, Suite 13, Tallahassee, Florida 32301.